RETURNS POLICY



If you have ordered an item from us and it isn't 100% right, just let us know within 14 days and send it back. We will be more than happy to give you a full refund or an exchange (please note that this excludes bespoke items made to your requirements, personalised items, and gift cards, except in relation to faulty or incorrectly supplied goods where your statutory rights are unaffected.)

We ask that the item is in any original packaging, unworn, unaltered, with any accessories, and accompanied by proof of purchase. Please note all product tags and film protection must not be removed.

Unfortunately, we cannot accept returns of earrings if the tamper-proof packaging has been opened. This is for hygiene reasons and doesn't affect your statutory rights. 



To return your item by post from within the U.K. please follow the steps below. 



1. Contact our team and let us know that you wish to return the item within 14 days of delivery.
2. Safely wrap and package the item back into the delivery box.
3. Post back to the following address with a tracked service and insurance that covers the full amount of your item:





Beards

70 Promenade

Cheltenham

Gloucestershire

GL50 1NA

ENGLAND



Please be aware that we do not cover the cost of returns postage. 

If an item is being returned to us to be exchanged for a different version or a different size at your request, please note a return delivery charge of £8 will apply.



For international returns, please speak with our expert team to process a returns request.



Our returns promise does not apply to faults or damages caused by neglect, misuse, or accident.